FAQ
Information:
FAQ
You have questions – we have answers! If you’re question isn’t answered below, you can email us at alistcreatives@gmail.com or fill out the contact form and we’ll be happy to help! We typically respond to emails within 1-2 business days.
Your download will be linked in your shop receipt that a was delivered to the email you used at checkout. You can also find all of your downloads by logging into your account here in the shop.
They do! Unfortunately there are some people that don’t follow the scouts honor and like to share download links with their friends. Because of this, IP tracking and download expirations are set on all digital downloadable products to combat theft and sharing of our products.
You can find all of your downloads from past purchases in your account here in the shop.
No worries! We got your back! Just send us an email and we’ll be happy to restore your download links through your account!
Just send us a message through our contact form and we’ll be happy to help!
We love this question! We love it so much that we created an entire blog post about it right here!!
We sure do! Check out our blog to see how our products work together to create streamlined systems!
No. Out of respect to the font designers’ terms of use & copyright, we do not include fonts in our template downloads. However, we always let you know which fonts were used along with links on where to find them! (they’re almost always free!)
All of our designs are built in Photoshop and we even have a few with InDesign options as well! But don’t worry if you’re not a Photoshop expert! Every single template in the A-list shop includes a video tutorial where we show you exactly how to customize it.
Most of our photography products can be printed at any of the professional photo labs and our guides and magazines can be printed at Magcloud. If the template is designed for a specific product, it will be listed in the product name or in a ‘where to print’ file included with your download.
We sure do! We always have a 15% off code for new customers here and if you’re an A-List Society member, you get $15 off the entire shop every single month!
Your course access can be found in the original enrollment email sent to you or by signing into your course admin, here.
Although we’re flattered, our answer is a hard NO. Please see our Terms of Use for a better understanding of how our designs can be used in your business.
